Code of Ethics

1. Respect for the Family and the Individual
   ● At Pečujtee s.r.o., our client is the entire family. We respect the needs, values, and wishes of each family member, including the cared-for loved one. We always act with the utmost respect and empathy towards every individual.
2. Personalised Approach and Comprehensive Care
   ● Our services are based on a holistic approach. We carefully listen to the needs of all family members and seek joint solutions that consider physical, emotional, and social needs alike.
3. Continuous Support
   ● Pečujtee s.r.o. is available to the client throughout the caregiving process. Whenever circumstances change, we are ready to respond promptly and adapt to new situations and requirements. We provide ongoing support during all stages of care, including the most challenging moments, such as the loss of a loved one, and we continue to support the family even after their passing.
4. Ongoing Monitoring and Flexibility
   ● We continuously monitor the effectiveness of our care and how the caregiver and their loved ones feel about it. We adapt our services based on client feedback and their current needs to ensure maximum satisfaction and comfort.
5. Support in Difficult Times
   ● During difficult times, such as the death of a loved one, we remain with the client. We do not leave the family unsupported and offer both emotional and practical help, ensuring no family member faces such challenges alone.
6. Trust and Transparency
   ● Our actions are based on openness and transparency. We always communicate honestly and clearly, so clients know what to expect from us. Trust between the client and our team is essential for successful collaboration.
7. Privacy and Dignity
   ● We ensure the protection of the client’s privacy and dignity. All information provided to us is strictly confidential and handled with the utmost care and respect.
8. Professionalism and Expertise
   ● We are highly qualified and continuously educate ourselves to deliver the highest standards of care. Our services are rooted in professional knowledge and ethical principles, ensuring safe and high-quality care.
9. Collaboration and Communication
   ● We collaborate with the client and other professionals involved in caring for their loved one. Our communication is open, regular, and constructive to achieve the best possible outcomes together.
10. Empathy and Humanity
    ● At the heart of our work are humanity and empathy. We strive to understand the feelings and needs of our clients to be the best possible partner in the care of their loved ones.

This Code of Ethics represents the commitment of Pečujtee s.r.o. to the client and their entire family. We firmly believe that adhering to these principles leads to the provision of care that is not only professional but also human, friendly, and collaborative.